Standard

ISO/TS 24082:2021

Historical draft

Note: This standard has a new edition: ISO/TS 24082:2021

Corrigendums and amendments are bought separately.

Language
Services

Abstract

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Document information

  • Standard from ISO
  • Published:
  • Edition: 1
  • Document type: TS
  • Pages
  • Publisher ISO
  • Distributor ISO
  • ICS 03.080.01
  • ISO TC ISO/TC 312