Standard

ISO/TS 23686:2022

Historical draft

Note: This standard has a new edition: ISO/TS 23686:2022

Corrigendums and amendments are bought separately.

Language
Services

Abstract

This document specifies metrics and methods of measuring service excellence performance.

Document information

  • Standard from ISO
  • Published:
  • Edition: 1
  • Document type: TS
  • Pages
  • Publisher ISO
  • Distributor ISO
  • ICS 03.080.01
  • ISO TC ISO/TC 312