Standard

ISO/IEC TS 33054:2020

Jun 2020 Historical draft

Note: This standard has a new edition: ISO/IEC TS 33054:2020

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Language English

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Abstract

This document defines a process reference model for the domain of service management. The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes. The process reference model in this document is directed at assessment sponsors and competent assessors who wish to select a model, and associated documented process method, for assessment (for either capability determination or process improvement).

Document information

Standard from ISO/IEC
Published: 2 June 2020
Edition: 1
Document type: TS
Pages
ISBN:

Publisher ISO/IEC
Distributor ISO/IEC
ICS 35.080
ISO TC ISO/IEC JTC 1/SC 7

Product Relations

Joinded work item: ISO/IEC PDTS 33054

ISO/IEC TS 33054:2020

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