Standard

ISO/IEC TS 30105-6:2021

Historical draft

Note: This standard has a new edition: ISO/IEC TS 30105-6:2021

Corrigendums and amendments are bought separately.

Language
Services

Abstract

This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services. This document: — covers IT enabled business processes that are outsourced; — is applicable to the service provider; — is applicable to all lifecycle processes of ITES-BPO; — is not intended to cover IT services. The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.

Document information

  • Standard from ISO/IEC
  • Published:
  • Edition: 1
  • Document type: TS
  • Pages
  • Publisher ISO/IEC
  • Distributor ISO/IEC
  • ICS 35.020
  • ISO TC ISO/IEC JTC 1/SC 40

Product Relations

  • Joinded work item: unknown