Standard

ISO/IEC 20000-10:2018

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Abstract

This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000‑1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly. This document can be used by: a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts); b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal; c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards; d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).

Document information

  • Standard from ISO/IEC
  • Published:
  • Edition: 1
  • Document type: IS
  • Pages
  • Publisher ISO/IEC
  • Distributor ISO/IEC
  • ICS 03.080.99
  • ICS 35.020
  • ISO TC ISO/IEC JTC 1/SC 40

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