Standard

IEEE P3128

May 2025 Draft

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Abstract

New IEEE Standard - Active - Draft. An evaluation framework for the intelligent capabilities of artificial intelligence (AI) dialogue systems such as chatbots, consulting terminals, or operation interfaces is established in this recommended practice. The recommended practice classifies the intelligent capabilities of AI dialogue system into three, as cognitive intelligence, emotional intelligence, and system completeness. For each class, the capabilities are subdivided into five intelligent levels, from the lowest Level 1 to the highest Level 5, with the performance criteria clarified at each level by an evaluation checklist.

Document information

Standard from IEEE
Published: 13 May 2025
Document type: IS
Pages
ISBN: 979-8-8557-1373-2

Publisher IEEE
Distributor IEEE
Technical Committee IEEE Computer Society / Artificial Intelligence Standards Committee

IEEE P3128

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